March 10, 2026 (Windsor, CA) — Beverage alcohol producers rely on multiple platforms to manage direct to consumer operations. When those systems operate separately, it creates manual work, missed revenue opportunities, and disjointed customer experiences.
Vinoshipper and RedChirp have announced a new integration designed to bring systems together by connecting Vinoshipper’s e-commerce, POS, club, compliance, and fulfillment platform with RedChirp’s industry-leading text messaging software.
The result is a seamless flow of customer, order, club, and shipping data that allows wineries, cideries, meaderies, and other beverage alcohol producers to automate communication, improve customer service, grow customer lists, and drive measurable revenue.
From Commerce to Conversation
By bridging Vinoshipper’s platforms with RedChirp’s texting and automation tools, producers can now transform everyday transactions into meaningful customer engagement. Key benefits include:
- Seamless Contact & Order Syncing
Customer, club, and order data sync automatically between platforms, ensuring accurate segmentation and real-time visibility for winery teams. - 1:1 Customer Service with Full Context
Staff can text customers with immediate access to relevant order and club information — improving response times and personalization. - Automated Shipping Notifications
Tracking data flows into RedChirp to trigger proactive shipment alerts, reducing customer inquiries and improving the post-purchase experience. - Smarter Bulk Messaging
Message active club members, apply location-based state filters, and leverage AI Recipient Optimization to maximize engagement and revenue. - Payment Requests via Text
Quickly resolve declined transactions or incomplete orders by sending secure payment requests directly within text conversations. - Automated Club & Order Communications
Trigger text messages for club joins, follow-ups, and key order milestones — creating a more connected and consistent customer journey from purchase to delivery. - Order Attribution Reporting
Measure revenue generated from text messaging to better understand campaign performance and ROI.
Together, these capabilities help producers reduce manual processes, align their teams, and turn operational data into revenue-driving communication.
Leadership Perspectives
“Wineries, cideries, meaderies, and other producers already manage their most important customer data inside Vinoshipper including orders, shipments, club activity, and more,” said Steven Harrison, Founder & CEO at Vinoshipper. “By integrating with RedChirp, that data can now power real-time text communication with customers, helping producers respond faster and turn everyday transactions into stronger relationships and increased revenue.”
Jennie Gilbert, Cofounder of RedChirp, added, “Text messaging is most powerful when it’s connected to real customer activity like purchases, club memberships, and shipments. By integrating with Vinoshipper, we’re helping wineries turn everyday transactions into conversations, service moments, and measurable revenue.”
Join the Crush Course Webinar
To introduce the integration, Vinoshipper and RedChirp will co-host an upcoming Crush Course webinar:
Crush Course: Text, Sell Ship with Vinoshipper + RedChirp
Thursday, March 26th @ 10:00am Pacific
During the session, attendees will learn six powerful ways to activate the integration, including:
- Powering 1:1 customer service
- Growing SMS lists through webchat and opt-in tools
- Communicating more effectively with club members
- Automating shipping notifications
- Leveraging AI-powered bulk messaging
- Tracking revenue with order attribution reporting
https://us02web.zoom.us/webinar/register/8617722251445/WN_UEwTdYVBQ7SmzFcYRLFHbQ
About Vinoshipper
Vinoshipper is a leading platform for adult beverage producers to run and grow their direct sales. Since 2006, wineries, cideries, meaderies, and distilleries have used Vinoshipper to manage e-commerce, point-of-sale, clubs, shipping, and compliance in one connected system. By bringing sales, inventory, customer data, and regulatory compliance together, Vinoshipper helps producers simplify operations and expand direct sales. Learn more at https://www.vinoshipper.com/.
About RedChirp
RedChirp helps wineries harness the power of text messaging to delight customers, increase sales, and streamline operations. From personalized one-on-one conversations to automated notifications and AI-optimized bulk campaigns, RedChirp integrates seamlessly with industry-specific platforms while supporting compliance with carrier and alcohol regulations. Learn more at https://redchirp.com.