At Copper Peak Logistics, our strength comes not just from the work we do, but from the people who show up every day committed to excellence. This Women’s History Month, we are proud to recognize four women whose leadership has helped shape Copper Peak into the company it is today: Stacey Heuer, Merilee Anderson, Katiria “Kay” Rodriguez, and Heidi Grooms.

Together, these four leaders represent 64 years of dedication working for the Lane Family. Their collective experience, leadership styles, and commitment to meaningful relationships have been instrumental in building the culture, standards, and reputation that define Copper Peak.

While each of them leads in different areas of the organization, they share a common belief: great logistics isn’t just about moving product. It’s about people, partnerships, and the responsibility of representing our winery partners with care and precision.

Leadership Rooted in Experience and Passion

Each of these women brings a unique journey and perspective to Copper Peak.

Stacey Heuer, Senior Vice President of Operations, helped build Copper Peak from the ground up. With roots in Sonoma’s wine community and years spent working directly inside wineries, she brings a deep appreciation for the artistry of winemaking and the importance of protecting a brand’s story all the way to the customer’s doorstep. Her leadership focuses on operational excellence, innovation, and empowering team members to see how their work contributes to the larger story of the wineries we serve.

Merilee Anderson, Senior Vice President of Client Services, brings extensive experience from the winery side of the industry, where she led one of the country’s largest wine clubs and direct marketing programs. Her background gives her a unique ability to understand the needs and challenges our winery partners face. At Copper Peak, she leads the client services team, building relationships and helping wineries grow and strengthen their direct-to-consumer businesses.

Katiria “Kay” Rodriguez, Outbound Logistics Manager, has grown alongside Copper Peak since its earliest days, joining the company just months after its doors first opened. As one of the company’s earliest employees, Kay helped shape many of the systems and processes that still guide operations today. Her leadership centers on mentorship, accountability, and helping team members understand the value and impact of their work.

Heidi Grooms, Warehouse Manager, leads our St. Louis facility with a hands-on leadership style rooted in teamwork and support. Having started in customer service before moving into warehouse leadership, Heidi understands how operations and service must work together seamlessly. She believes strongly in leading by example, working alongside her team and building an environment of trust, collaboration, and shared responsibility.

Together, these women bring expertise that spans operations, logistics, customer experience, and winery partnerships, a combination that has been essential to Copper Peak’s growth and success.

Leadership That Shapes Company Culture

One of the defining characteristics of these leaders is how deeply they care about the people around them.

Stacey focuses on empowering team members to think critically, take ownership, and understand how their work impacts the wineries we serve.

Merilee builds strong client relationships, ensuring that our winery partners feel supported, heard, and understood while guiding her team to deliver exceptional service.

Kay invests time in mentoring and developing individuals, helping team members see their strengths and grow into confident contributors.

Heidi leads through action and support, working shoulder-to-shoulder with her team and creating a culture built on trust and unity.

Their leadership styles may be different, but they share a common thread: respect for people and belief in the power of collaboration.

Because of this, Copper Peak’s culture is one where team members feel valued, ideas are encouraged, and everyone understands that their role contributes to something larger.

Relationships at the Heart of Our Work

In the wine industry, relationships are everything.

Our winery partners trust us with their brands, their products, and the experiences they deliver to their customers. The women of Copper Peak leadership understand this responsibility deeply.

They prioritize honesty, transparency, and meaningful communication, both internally with our teams and externally with our winery partners. This relationship-first mindset has allowed Copper Peak to build partnerships that last decades, not just seasons.

From navigating industry disruptions to supporting wineries through unexpected challenges, these leaders have helped ensure that Copper Peak is more than a service provider. We are a trusted partner and extension of our clients’ brands.

Crafting the Copper Peak Story

Copper Peak Logistics did not become what it is today by accident. It was shaped day by day by the people who believed in the vision and worked together to bring it to life.

Stacey, Merilee, Kay, and Heidi have each played a direct role in crafting the systems, culture, and partnerships that define our company today. Their leadership has helped build a workplace grounded in professionalism, collaboration, innovation, and care.

Most importantly, they have helped create an environment where every team member can see their impact and feel proud of the work they do.

Celebrating Leadership and Looking Ahead

This Women’s History Month, we celebrate the dedication, professionalism, and leadership these four women bring to Copper Peak Logistics every day.

Their collective experience, commitment to excellence, and passion for building meaningful relationships continue to shape not only our company, but also the way we serve our winery partners and the broader wine industry.

We are grateful for their leadership, proud of the culture they have helped create, and excited for the future they continue to help build at Copper Peak Logistics.

When we opened the doors at Copper Peak Logistics back in 2007, we set out to build more than a logistics company for the wine industry. We set out to build a partnership driven logistics company rooted in precision, accountability, and long-term relationships.

What we’ve built over the past 19 years has been shaped in meaningful and lasting ways by the women of Copper Peak.

In an industry that has historically been male dominated, the women on our team have helped define who we are. They are our operators, leaders, problem solvers, partners, and the crafters of our company culture. They oversee inventory with meticulous attention to detail. They guide clients through complex compliance requirements. They manage teams, strengthen vendor partnerships, support our financial integrity, and ensure that every shipment reflects the high standards we hold ourselves to.

They do this not for recognition, but because excellence matters.

At Copper Peak, partnership has always been at the center of our work. We listen carefully. We respond thoughtfully. We think long term. Many of the values our clients appreciate most, collaboration, communication, steadiness under pressure, are lived out daily by the women across our organization.

From leadership roles to warehouse operations, from client services to behind-the-scenes systems management, their wine industry impact is both visible and foundational.

Throughout March, in celebration of Women’s History Month, we will be highlighting the women who help move Copper Peak forward every day. We’ll share how they help shape our company culture, the impact they have on our winery partners, and how they are always striving to make our company stronger.

This series is not simply about recognition. It’s about gratitude. It’s about honoring the wine industry professionals who have helped shape our culture and raise our standards. And it’s about reaffirming our commitment to building an environment where talent, dedication, and integrity define success.

To the women of Copper Peak: Thank YOU! Your leadership, resilience, and care make this company what it is.

We look forward to sharing your stories.

In the ever-evolving world of direct-to-consumer (DTC) wine logistics, customer experience isn’t just a priority but the foundation. Our enhanced wine shipping capabilities ensure that your products reach customers with the utmost care and efficiency. By streamlining the logistics process, we not only optimize operational workflows but also enhance the overall customer experience. At Copper Peak Logistics, we are committed to supporting wineries and wine brands in their growth journey, providing tailored solutions that meet the unique needs of the wine industry. Trust us to handle your wine shipping needs, allowing you to focus on what you do best: creating exceptional wines. ing world of direct-to-consumer (DTC) wine logistics, customer experience isn’t just a priority but the foundation. That’s why Copper Peak Logistics has reimagined its CopperLink wine warehouse management system (WMS) to deliver a smarter, more intuitive solution for wineries and wine brands looking to scale with confidence.

A WMS Built for the Modern Wine Brand

CPL’s wine WMS is more than just a logistics tool. It’s a strategic asset designed to empower DTC wine businesses with:

• Total access and control over data, orders, and inventory
• Seamless integrations with major technology partners
• Proactive tools to create alerts, manage exceptions, and generate intelligent customer notifications

Whether you’re managing seasonal surges or nurturing loyal club members, CPL’s platform ensures that every bottle reaches its destination with precision and transparency.

A Major Upgrade for a Smarter Future

Summer of 2025 marked the roll out of a significant upgrade to our wine logistics software, reinforcing its commitment to operational excellence and customer-centric innovation. The newest version of the CopperLink portal continues to leverage the robust Infoplus Commerce WMS as its backbone, while introducing a suite of enhancements tailored for DTC wine fulfillment.

Key Improvements Include:

• 📊 Real-time analytics for order and inventory data, enabling faster, smarter decisions
• 📈 Dynamic dashboards that turn operational data into actionable business intelligence
• 📄 Extensive reporting capabilities for compliance, performance, and customer insights
• 🔧 Self-directed order modifications and collaboration tools for greater flexibility
• 🔌 Modern APIs for seamless connectivity across platforms
• 📬 Email and SMS messaging to keep customers informed at every step
• 🔔 User-specific alerts and messaging for personalized engagement and proactive issue resolution

Designed for DTC Success

CPL’s upgrade isn’t just about logistics but about creating memorable customer experiences, reducing friction, and giving wine brands the tools they need to thrive in a competitive market. From small boutique wineries to national DTC programs, this platform is built to scale, adapt, and deliver.

Ready to transform your fulfillment strategy? Copper Peak Logistics is the partner you’ve been waiting for.

In the ever-evolving world of direct-to-consumer (DTC) wine logistics, customer experience isn’t just a priority but the foundation. Our enhanced wine shipping capabilities ensure that your products reach customers with the utmost care and efficiency. By streamlining the logistics process, we not only optimize operational workflows but also enhance the overall customer experience. At Copper Peak Logistics, we are committed to supporting wineries and wine brands in their growth journey, providing tailored solutions that meet the unique needs of the wine industry. Trust us to handle your wine shipping needs, allowing you to focus on what you do best: creating exceptional wines. ing world of direct-to-consumer (DTC) wine logistics, customer experience isn’t just a priority but the foundation. That’s why Copper Peak Logistics has reimagined its CopperLink wine warehouse management system (WMS) to deliver a smarter, more intuitive solution for wineries and wine brands looking to scale with confidence.

A WMS Built for the Modern Wine Brand

CPL’s wine WMS is more than just a logistics tool. It’s a strategic asset designed to empower DTC wine businesses with:

• Total access and control over data, orders, and inventory
• Seamless integrations with major technology partners
• Proactive tools to create alerts, manage exceptions, and generate intelligent customer notifications

Whether you’re managing seasonal surges or nurturing loyal club members, CPL’s platform ensures that every bottle reaches its destination with precision and transparency.

A Major Upgrade for a Smarter Future

Summer of 2025 marked the roll out of a significant upgrade to our wine logistics software, reinforcing its commitment to operational excellence and customer-centric innovation. The newest version of the CopperLink portal continues to leverage the robust Infoplus Commerce WMS as its backbone, while introducing a suite of enhancements tailored for DTC wine fulfillment.

Key Improvements Include:

•  Real-time analytics for order and inventory data, enabling faster, smarter decisions
•  Dynamic dashboards that turn operational data into actionable business intelligence
•  Extensive reporting capabilities for compliance, performance, and customer insights
•  Self-directed order modifications and collaboration tools for greater flexibility
•  Modern APIs for seamless connectivity across platforms
•  Email and SMS messaging to keep customers informed at every step
•  User-specific alerts and messaging for personalized engagement and proactive issue resolution

Designed for DTC Success

CPL’s upgrade isn’t just about logistics but about creating memorable customer experiences, reducing friction, and giving wine brands the tools they need to thrive in a competitive market. From small boutique wineries to national DTC programs, this platform is built to scale, adapt, and deliver.

Ready to transform your fulfillment strategy? Copper Peak Logistics is the partner you’ve been waiting for.

by Stacey HeuerAs we approach Thanksgiving, it’s a time to pause and reflect on the past year—the lessons we’ve learned, the challenges we’ve navigated, and the many things we have to be grateful for. For those of us in the wine industry, this reflection feels especially meaningful. The past year has asked us to adapt, to rethink long-standing traditions, and to find new ways to connect with customers and one another. We’ve witnessed shifting consumer preferences, evolving markets, and the uncertainty that naturally comes with change. Yet through it all, I’ve seen incredible determination, creativity, and collaboration across our community. These qualities remind me that, while the landscape may shift, what truly endures is our shared passion for the craft, our resilience in the face of challenge, and the strong sense of camaraderie that binds us together. In that spirit, I’d like to share what I’m especially thankful for within our wine industry family.

Grateful for Resilience and Passion in the Wine Industry

First and foremost, I’m grateful for the resilience and passion of the people who make up this industry. From growers to winemakers, distributors to tasting room teams, vendors to marketers—the love for wine and the craft of sharing it with others remains unwavering. Despite the downturn, I see individuals pushing forward with creativity and determination, keeping alive the spirit that first drew us all to this world.

Grateful for Connection and Collaboration

I’m also thankful for the spirit of connection and collaboration that binds our industry together. Organizations like Wine Women and BANG (By Appointment Networking Group) remind us that we don’t have to navigate these times alone. These groups create space for dialogue, encouragement, and shared solutions. They bring professionals together, helping us not only to strengthen our networks, but also to lift one another up through collaboration.

Spotlight on Wine Women

Wine Women champions the professional advancement of women in the wine industry through education, mentorship, and networking opportunities. The group hosts events that connect people across all facets of the industry, from production to marketing to logistics, helping foster career growth while strengthening the industry as a whole.

For Copper Peak Logistics, being a corporate member of Wine Women has been an invaluable opportunity. It allows us to support and invest in the leadership and success of women within the industry—something we care deeply about. Our team participates in events, expands professional networks, and engages with individuals throughout all aspects of the industry in meaningful ways, building relationships that go beyond business.

Spotlight on BANG (By Appointment Networking Group)

BANG is another cornerstone of the wine industry’s collaborative spirit. This networking organization is designed to bring industry professionals together. By connecting winery owners, sales teams, distributors, and service providers, BANG accelerates relationships, encourages knowledge sharing, and creates opportunities for collaboration that might not happen otherwise. I have the privilege of serving as a BANG Ambassador, a role I truly love. I’m especially thankful for the opportunity to support the host location and to welcome each participant as they arrive, helping to set the tone for the connections and collaborations that follow.

As a Platinum member, Copper Peak Logistics enjoys the full suite of BANG benefits, including priority access to events, the ability to host and participate in events, which leads to visibility among industry leaders. This membership strengthens our network, keeps us informed about industry trends, and allows us to share our expertise with a broader community—all while fostering mutually beneficial partnerships that help our clients and the wine industry thrive.

Grateful for the Shared Table

Lastly, I’m thankful for the simple truth that wine continues to bring people together. No matter the market conditions, a bottle of wine opened around a table has the power to create conversation, celebration, and connection. This enduring gift of wine—the ability to unite us—remains unchanged and is perhaps more important than ever.

As we gather this Thanksgiving, I encourage all of us in the wine industry to take a moment of gratitude. Let’s honor the resilience, the collaboration, and the shared joy that sustains us. Because even in challenging times, there is so much to be thankful for.

Here’s to a season of connection, and to the bright future we continue to build—together.

In the world of logistics and fulfillment, stagnant wine inventory is more than just a space hog—it’s a problem! Whether you’re dealing with seasonal overstock, slow-moving vintages, or excess promotional items, finding creative and effective ways to move inventory is essential. At Copper Peak Logistics, we specialize in helping brands streamline their fulfillment operations, and that includes smart inventory management. Here are some proven strategies to help you clear the shelves and make room for growth.

Effective Management of Your Wine Inventory

1. Segment and Analyze Your Wine Inventory

Before you act, get clear on what you’re dealing with:

• ABC Analysis: Categorize inventory by value and velocity—A (high value, fast-moving), B (moderate), C (low value, slow-moving).
• Seasonal Trends: Flag items tied to specific seasons or events.

This data-driven approach helps prioritize which items need to move first.

2. Bundle Products for Value

Create product bundles that combine slow movers with popular items:

• Mystery Case: Turn excess wine inventory into an adventure. A curated box of surprised items offered at a great rate to help spark curiosity, move varied vintages, and delight with unexpected finds.
• Cellar Sale: Offer a rare opportunity to score hidden gems at unbeatable prices.
• Gift Sets: Pair bestsellers with underperformers for holiday or promotional bundles.
• BOGO Offers: “Buy One, Get One” deals can incentivize customers to try new products.
• Tiered Discounts: Offer increasing discounts as customers add more items to their cart.

3. Leverage Flash Sales and Limited-Time Offers

Urgency drives action. Use time-sensitive promotions to create buzz:

• Flash Sales: Promote via email and social media for quick hits.
• Countdown Timers: Add urgency to your e-commerce site.
• Exclusive Offers: Reward loyal customers (both club and non-club) with early access or deeper discounts.

4. Use Predictive Analytics for Future Planning

Avoid overstock in the first place:

• Forecasting Tools: Use historical data and AI to predict demand.
• Inventory Alerts: Set thresholds to trigger reordering or promotional action.
• Collaborate with Fulfillment Partners: Work with experts (like Copper Peak!) to align inventory with marketing and sales cycles.

Proactive planning reduces the need for reactive inventory moves.

At Copper Peak Logistics, we know that moving inventory isn’t just about clearing space—it’s about protecting margins, delighting customers, and staying agile in a competitive market. Whether you’re a growing brand or an established player, our team is here to help you optimize your fulfillment strategy from warehouse to doorstep.

Ready to rethink your inventory game? Let’s talk.

By the Copper Peak TeamThe OND (holiday) season is fast approaching, and now is the time to lay the groundwork for a smooth, successful holiday shipping experience. At Copper Peak Logistics, our shipping experts have shared their top strategies to help wineries and DTC brands get ahead—before the rush begins.

Amanda Castorena and Mike Galvan have pulled together some tips and a checklist to help you stay on track!

1. Finalize Gifting and Kitting Plans Early Corporate gifting and seasonal kits are high-impact, but they require extra components like branded packaging, glassware, and printed collateral. Ordering these items now ensures you won’t face delays later when demand spikes.

2. Lock in Your Shipping Calendar Submit club setup forms and finalize ship dates for the rest of the year. Mondays are already filling up, and blackout dates are creeping in. Build in extra transit time to account for seasonal delays and avoid last-minute surprises.

3. Refresh Your Marketing Materials Update your website, brochures, and social media with accurate contact info and promotional messaging. Stock up on printed materials now so they’re ready to go when orders start rolling in.

4. Coordinate Closely with Your Fulfillment Partner Share your expected volumes, drop dates, and inventory needs early. The more visibility your fulfillment team has, the better they can support you—especially when it comes to weather holds and large releases.

5. Use a Checklist to Stay Organized Copper Peak Logistics offers a printable OND prep checklist to help you track tasks and deadlines. It’s a simple way to stay on top of everything from marketing updates to inventory planning. See our checklist below to help guide you!

The bottom line? Start your OND prep now to avoid bottlenecks, missed opportunities, and holiday headaches. Reach out to your Client Services team today to begin planning!

OND Shipping Season Checklist

Our proactive guide to ensure your wine shipments deliver on your brand promise during peak season.

At Copper Peak Logistics, we believe fulfillment is more than just shipping—it’s an extension of your brand. This checklist is designed to help you prepare thoughtfully and execute confidently, so your customers receive your product with the care it deserves.

Build in Transit Flexibility

• Extend carrier transit expectations by a few days to accommodate seasonal volume and weather variability.

Communicate Holiday Cutoffs Clearly

Ensure your customers know when to order by posting deadlines across:

• Your website
• Social media platforms
• Email communications to club members and customers

Align Your Internal Teams

• Share holiday shipping schedules with tasting room, wine club, and telesales staff.
• Provide training or refreshers on order flow and fulfillment protocols.

Finalize Your Marketing Calendar

• Lock in promotional timelines and campaigns.
• Update and distribute marketing collateral to reflect seasonal messaging.

Prepare Fulfillment Resources

Partner with your fulfillment team to ensure readiness:

• Confirm inventory of branded materials and non-wine merchandise.
• Align on capabilities, production schedules, volume expectations, and receiving guidelines.

Strategize Weather Holds

• Collaborate with your fulfillment partner to plan and release weather holds with minimal disruption.

Streamline Order Processing

• Submit orders promptly as they’re received to maintain momentum and avoid bottlenecks.

Copper Peak Logistics, a leading provider of alcohol-compliant fulfillment and logistics services, is proud to announce a new direct integration with OrderPort, a premier DTC software platform designed specifically for wineries. This powerful new connection marks a major step forward in streamlining operations and elevating the customer experience for wine businesses across the country.

Through the direct integration, wineries can now enjoy real-time order flow, automated tracking updates, and synchronized inventory across platforms. This eliminates manual data entry, reduces errors, and enables faster, more reliable delivery—all while keeping inventory levels accurate and up to date.

“We’re thrilled to partner with OrderPort to offer wineries a smarter, more connected way to manage their fulfillment,” said Merilee Anderson, Senior Vice President of Client Services at Copper Peak Logistics. “This integration reflects our continued commitment to innovation and supporting our clients with best-in-class tools.”

The integration is available now, and wineries leveraging both platforms can begin taking advantage of its benefits immediately.

“OrderPort is excited to integrate with Copper Peak Logistics to offer wineries a powerful, streamlined fulfillment solution,” said OrderPort CEO Jim Agger. “This partnership supports our goal of giving wineries flexibility and choice in how they manage and grow their DTC operations.”

For more information, visit www.copperpeaklogistics.com or orderport.net.

By Silvino CarrerasWhen people think about wine, their minds often go straight to the rolling vineyards, the artistry of winemakers, and the joy of sharing a glass with friends and family. While all of that is central to the magic of wine, there’s another side to the story—one that quietly works behind the scenes. It’s the story of how each bottle gets from the vineyard to your table.

This is the world of wine logistics, where dedicated professionals work tirelessly to ensure that every bottle reaches its destination in perfect condition. As a vendor to the wine industry, I know firsthand the immense effort that goes into this process.  I would love to shine a spotlight on the hard work and dedication of all the individuals in wine logistics.

The Invisible Link: Connecting Vineyards to Consumers

Once the winemaker has crafted the perfect vintage, the journey is far from over. That is where Copper Peak Logistics comes in. Delivering wine to the consumer is not as simple as moving boxes from point A to point B—it’s an intricate process that requires precision, expertise, and care, what we like to call Craftsmanship Fulfillment.

At the core of this process is our team here at CPL. From the moment each bottle is destined for CPL, it is placed in the hands of people who understand the delicate nature of what they are handling. Our team coordinates transportation, manages storage conditions, and oversees every step in between. Without our team’s work, the final connection between winemaker and consumer wouldn’t happen.

Wine’s Delicate Nature: A Challenge for Logistics

Unlike most products, wine is exceptionally sensitive to its environment. Exposure to extreme temperatures or extended transit time can compromise its quality before it ever reaches its destination.  That’s why CPL offers tailored solutions like temperature-controlled shipping, advanced weather hold features, and specialized packaging. Our team of logistics professionals are constantly thinking ahead and solving problems in real time to protect the integrity of the product.

Navigating the Unexpected

On the surface, the wine distribution process might seem straightforward. But every shipment comes with its own set of challenges. Weather conditions, regulatory hurdles, customs requirements for international shipping, and even natural disasters can threaten the safe delivery of a shipment. But our team is skilled in navigating these challenges.

At CPL, we don’t panic when obstacles arise – we plan. Our team’s deep expertise allows us to quickly pivot: planning alternative routes, expediting shipments, or securing specialized storage to protect the wine. This ability to adapt is what sets us apart, and it’s a reflection of the professionalism and passion that drives our work.

Delivering More Than a Bottle

One of the most rewarding parts of working in wine logistics is knowing that what we’re delivering is more than just a product—it’s an experience. Every bottle of wine has the potential to create a special moment, whether it’s part of a family celebration, a gift to a loved one, or simply enjoyed at the end of a long day.

For those of us in logistics, there’s a sense of pride that comes from knowing we played a role in delivering that experience. Every time a bottle of wine arrives at its destination in perfect condition, it’s a win for the entire logistics team. The joy and satisfaction of knowing that someone is about to uncork a bottle that traveled safely thanks to our efforts—that’s what makes all the hard work worthwhile.

Appreciate the Process

Wine logistics isn’t glamorous. It’s a world of warehouses, deadlines, and constant problem-solving. But it’s also an essential part of the wine industry. Without logistics partners like CPL, the incredible wines crafted in vineyards around the world would never make it to the tables of wine lovers. Our job is to ensure that the essence of the vineyard—the passion, care, and craftsmanship that went into each bottle—remains intact as it travels to the consumer.

So the next time you open a bottle of wine, take a moment to appreciate not just the vineyard, but also the people behind the scenes. The ones who kept that bottle with care, navigated every obstacle, and ensured that when you took that first sip, the wine tasted exactly as it was meant to.

Let’s raise a glass:

To the logistics teams behind every bottle, here’s to you—because without your hard work, the world wouldn’t experience the magic of wine the way we do. Cheers!

by Miguel SandovalWhen people think about Wine Fulfillment, they often imagine the final mile—packages arriving on doorsteps like shiny new pickups rolling off the lot. It’s the glamorous part. Cue client smiles, thank-you emails, corks popping, and the sweet smell of success.

But before we get to the harvest (aka delivery), there’s some serious groundwork that has to happen. And at the heart of that is receiving—the engine under the hood, the plow before the plant, the grease that keeps the gears turning.

Let me break it down.

Receiving: The Tractor That Starts the Season

Receiving is the first step in the lifecycle of a product here at Copper Peak Logistics, and just like in farming, if you don’t prep the soil right, you can forget about a good crop. In logistics terms, receiving is the moment your inventory rolls in and we say, “Alright, let’s get to work.”

We inspect it, sort it, scan it, and make sure everything is just as it should be—no missing foils, or damaged labels, no wrong SKUs, or broken wax, or low fill surprises to be found further downstream.

It’s not glamorous, but it’s essential. Like a farmer wouldn’t skip plowing and go straight to planting, we wouldn’t skip receiving and go straight to shipping. That’s how you end up with delayed deliveries and unhappy customers.

Inventory Accuracy: Calibrating the Tools

Once received, inventory has to be dialed in just right—like tuning a tractor or tightening the bolts on a classic engine rebuild. If your counts are off or your parts aren’t in the right place, the whole system misfires.  Detailed product descriptions ensure we match every vintage, varietal, appellation, and every fine detail from Estate, or Reserve, to Old Vine.  Our team quality checks every detail each time a bottle is touched in every process we do. And just like a mechanic knows when a wrench is out of place, our team knows when products need to be fine-tuned to ensure order accuracy. That attention to detail keeps operations humming and orders flowing like a well-oiled V8.

Delivery: The Harvest (or the Joyride)

Now for the big moment: delivery. This is what all that groundwork leads up to. For the farmer, it’s the full grain silo. For the mechanic, it’s the roar of the engine when the rebuild is complete. For Copper Peak? It’s the satisfied customer, singing our praises, when their consumer’s receive their packages in perfect condition.

But make no mistake—none of this happens without that solid start at receiving. You can’t harvest what you didn’t plant, and you can’t deliver what you didn’t properly receive.

Tip Your Cap to the Crew

So here’s to the folks on the docks and in the receiving bays—the ones checking pallets, logging SKUs, and setting the stage for every successful delivery. You’re the mechanics in the pit crew, the farmers behind the bounty, and the true foundation of greatness here at Copper Peak.

Because in this business, delivery might get the glory—but receiving is where the real work begins.

Some tips to Help Perfect the Receiving Process:

• Provide a BOL with every delivery. If you don’t have one, or lost it on the way, no problem. Just ask our receiving team for a bank BOL and we’ve got you covered!
• Keep SKUS in separate cartons when able. If you find yourself needing to mix SKUS in a carton, it is always appreciated if you note it on the outside of the carton or tell our team upon delivery.
• Enter your Inventory Transfer (ASN) prior to delivery….and if you can include the Inventory Transfer (ASN) number on the BOL, or outside of the carton, you might just become the receiving team’s favorite client.
• Anything interesting happening with the product you are dropping off in the future, just let us know! Is it going back out to be waxed, is it destined for a kitting project, are their orders on hold waiting for the product, whatever it maybe, the more information we have the better we can react. Additionally, we play wine trivia games at Copper Peak, so any interesting facts you can share may help us win in the future!